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Website Owner Information

INVESTMENTS AND PROMOTIONS LA UNION ANDALUZA, S.L., CIF/NIF B21386990, with its registered address at C/ FUNDICIóN, 79, POL. IND. INGRUINSA, PUERTO DE SAGUNTO (VALENCIA), 46520, and contact email: info@eco-rap.com.

Data Protection Officer

The website owner is responsible for the personal data collected through the use and navigation of this website in accordance with the requirements established by REGULATION (EU) 2016/679 on the protection of natural persons as well as the Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSI-CE).

 

By using this website, you are deemed to have read and understood the information regarding the processing of your personal data.

Data Protection Policy

The data controller applies the principle of active responsibility in the processing of personal data, maintaining a continuous update and promoting the continuous improvement of the data protection system in accordance with the applicable legal requirements, guaranteeing in all cases:

  • Respect for the freedoms and fundamental rights of natural persons.

  • That data is processed lawfully, fairly, and transparently.

  • That the data processed is accurate, adequate, relevant, and limited to what is necessary in relation to the purposes for which it is collected.

  • That the purposes for which it is collected are explicit and legitimate, and that the data is not processed in a manner incompatible with these purposes.

The purpose of this document is to inform users about how we handle their personal data, how it is collected, what it is used for, the rights that assist them, as well as all the necessary legal information established by the applicable regulations.

Data Collected, Purpose, and Lawfulness

The personal data processed is provided by users through the forms available on this website and is the minimum required to:

  • Send you information about our products/services.

  • Address inquiries.

  • Process orders, including the preparation of corresponding invoices, providing updates on order status, handling complaints, and any other management tasks arising from the provision of services carried out through this website.

These purposes are based on legal principles for the processing of data collected by the applicable regulations: for the execution of a contract or the provision of a service to users, for compliance with legal obligations, for legitimate interest, and with the users' consent.

Web Forms

The personal data collected through the contact web form is used to address any inquiries made by the user.

 

The personal data collected in the order form is used to process the data necessary for the proper management of your orders.

The processing of the data is legitimized by the consent you give when you expressly accept the terms of the processing as informed through this privacy policy.

Data Recipients

The personal data obtained through the web forms are recorded and stored in electronic media controlled and supervised by the data controller.

Your personal data will not be disclosed to third parties unless such disclosure is legally mandated or necessary for the proper provision of the service or execution of the contract, for example, to process payments (payment gateways) or manage product deliveries (carriers), with such transfers being based on the service's requirements. When making payments through other payment gateways, we recommend that the user read the privacy policy to understand how personal information is handled, for example:

Redsys Servicios de Procesamiento, S.L. (“Redsys”), located in Madrid, calle Francisco Sancha, number 12, and with CIF number B-85955367, fully complies with current legislation on the protection of personal data and the confidentiality commitments inherent in its activity. Redsys has taken the necessary technical measures to maintain the required level of security. You can view their privacy policy at https://www.redsys.es/legal/20180223_politica_de_privacidad_web_publica_redsys.pdf

PayPal (Europe) S.à.r.l. et Cie, S.C.A. (R.C.S. Luxembourg B 118 349), whose privacy policy sets out appropriate security measures for the correct handling of users' personal data. You can view their privacy policy at https://www.paypal.com/es/webapps/mpp/ua/privacy-full?locale.x=es_ES#1

For cases where data communication to third parties is not covered by the legal bases set out in the previous section, data communication to other recipients will only take place if the user has given their express consent.

Strict criteria are maintained in the selection of data processors and contractual commitment with each of them to comply with and enforce the obligations established in data protection matters.

In the event of international data transfers, INVESTMENTS AND PROMOTIONS LA UNION ANDALUZA, S.L. will ensure that the transfer of your personal data is carried out in accordance with applicable privacy laws, and in particular, that the necessary contractual, technical, and organizational measures are applied, such as the standard contractual clauses approved by the European Commission.

Technical and Organisational Data Protection Measures

The storage media have the necessary technical and organizational measures to ensure the confidentiality and preservation of personal data obtained through the website.

Personal data collected from the website is processed using an HTML protocol with a valid SSL certificate.

The personnel involved in data processing operations: access, editing, deletion, etc., are trained, qualified, and committed to this data protection policy.

Data Retention

Personal data obtained through the contact form will be retained for the time necessary to address the request/inquiry made.

Personal data obtained through the order form will be retained as long as there is a contractual and/or commercial relationship with you or until you exercise your right of deletion, cancellation, and/or limitation of the processing of your data.

Once the contractual relationship has ended, we will retain the information duly blocked, without making any use of it, as long as it may be necessary for the exercise or defense of claims or any judicial, legal, or contractual liability may arise from its processing, which must be addressed, and for which its recovery may be necessary.

If you have expressly consented to the sending of commercial information, we will retain your contact details until you notify us of your decision to cancel such commercial mailings.

Data Protection Officer

The Data Protection Officer is NEW PROJECT SERVICIOS EMPRESARIALES SL. You can contact the officer at DPD@NPSERVICIOS.COM.

The Data Protection Officer is responsible for ensuring compliance with data protection regulations, resolving doubts about the privacy policy, and addressing inquiries regarding the processing of personal data. You should also contact the officer to file complaints related to the processing of personal data and to exercise the rights recognized to individuals regarding their personal data.

Information on Automated Decision-Making (Including Profiling)

We do not usually make automated decisions, but when we do, we will make it clear that such a decision is being made. However, INVESTMENTS AND PROMOTIONS LA UNION ANDALUZA, S.L., CIF/NIF B21386990, includes several sections dedicated to service customization in order to display personalized advertising when you enter their website and also for the sending of personalized communications.

INVESTMENTS AND PROMOTIONS LA UNION ANDALUZA, S.L., CIF/NIF B21386990, recognizes the possibility of profiling to improve its product offerings or to personalize the sending of commercial offers or to provide more personalized customer service.

Objection to Data Processing for Advertising Purposes

If you have given your consent for your data to be used for advertising purposes and no longer wish to receive advertising, you may withdraw the consent given at any time by sending an email to the data controller at info@eco-rap.com.

Changes in Privacy Policy

We may modify the information contained in this Privacy Policy and Cookies when deemed appropriate. If we do so, we will notify you through various means via the Platform (e.g., through a banner, pop-up, or push notification), or even communicate it to your email address when the change in question is significant for your privacy, so that you can review the changes, assess them, and, where appropriate, object or unsubscribe from any service or functionality. In any case, we suggest that you review this Privacy Policy and Cookies from time to time in case there are minor changes or we introduce any interactive improvements.

LEGAL NOTICE

Industrial and intellectual property

The design of the portal and its source codes, as well as the logos, trademarks, and other distinctive signs that appear on it, belong to (INVESTMENTS AND PROMOTIONS LA UNION ANDALUZA, S.L.) and are protected by the corresponding intellectual and industrial property rights.

Content responsibility

 

INVESTMENTS AND PROMOTIONS LA UNION ANDALUZA, S.L., CIF/NIF B21386990, is not responsible for the legality of other third-party websites from which the portal may be accessed. Nor is it responsible for the legality of other third-party websites that may be linked or connected from this portal.

INVESTMENTS AND PROMOTIONS LA UNION ANDALUZA, S.L., CIF/NIF B21386990, will not be responsible for the use that third parties make of the information published on the portal, nor for any damages or economic losses that, directly or indirectly, may cause or may arise from economic, material, or data damage caused by the use of such information.

Content reproduction

In accordance with the provisions of the Intellectual Property Law, the reproduction, distribution, and public communication of all or part of the contents of this website, for commercial purposes, on any medium, and by any technical means, without the authorization of INVESTMENTS AND PROMOTIONS LA UNION ANDALUZA, S.L., are expressly prohibited.

Applicable Law

INVESTMENTS AND PROMOTIONS LA UNION ANDALUZA, S.L., CIF/NIF B21386990, reserves the right to take any civil or criminal action it deems necessary for the improper use of the website and contents, or for the breach of these conditions.

The relationship between the user and INVESTMENTS AND PROMOTIONS LA UNION ANDALUZA, S.L., CIF/NIF B21386990, will be governed by the applicable regulations in force in the national territory. Should any controversy arise in relation to the interpretation and/or application of these conditions, the parties shall submit their disputes to the ordinary jurisdiction, submitting to the Judges and Courts that correspond according to Law.

We also inform you that there is a free and accessible out-of-court dispute resolution procedure available to all citizens, which is the European Union's online dispute resolution platform, accessible through the following link https://ec.europa.eu/consumers/odr/main/?event=main.home2.show.

Cookies

If “cookie” technology is used on the website, there is a specific section that informs you of its existence as well as its usage policy. Please refer to the “cookie policy” section. If not, no browsing cookies are used.

Minors personal data

This website is not directed at users under the age of majority. If you are a minor, please do not attempt to register as a user. If we discover that we have mistakenly obtained personal information from a minor, we will delete that information as soon as possible.

Data protection rights exercise

In accordance with the rights conferred by the current regulations on the protection of personal data, the user may exercise the rights of access, rectification, limitation of treatment, deletion, portability, and opposition to the processing of their data by sending their request to the postal address indicated or to the email info@eco-rap.com.

To exercise your rights, you must identify yourself by presenting your ID.

For any claims, you may contact the same email address provided. You may also contact the Spanish Data Protection Agency: www.aepd.es

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